Refund Policy
Refund Policy
When it comes to returning items, our primary goal is to ensure a hassle-free experience. If you're not completely satisfied with your purchase, you can return your item within 30 days of receipt for a full refund. However, please make sure the item is in its original condition and packaging, and it hasn't been used or modified in any way.
To initiate a refund, simply contact our customer service team with your order number and details of the product you'd like to return. Our team will guide you through the process and provide you with a return authorization number. Please note that the return shipping costs must be covered by the customer unless the return is due to a defective or incorrect item received.
Once we receive the returned item and inspect it, we will process your refund within 5-7 business days. The refund will be credited back to the original payment method used during the purchase. If you paid with a credit card, the time it takes for the refund to appear on your statement depends on your card issuer's policies.
It's important to note that certain items may not be eligible for a refund, including perishable goods, custom-made products, and items marked as final sale. We always encourage our customers to read the product descriptions carefully before making a purchase to avoid any misunderstandings.
In some cases, exchanges may be available instead of refunds. If you wish to exchange a product, please follow the same steps as for a refund. After obtaining the return authorization number, you can return the item and specify the product you would like in exchange. We will process the exchange once we've received and inspected the returned item.
Our goal is to provide you with the best possible shopping experience. If you have any questions or need further assistance with our refund policy, please don't hesitate to reach out to our customer service team. We're here to help and ensure your satisfaction.
Thank you for choosing our store. Your trust and confidence are important to us, and we are committed to maintaining a transparent and fair refund policy. We look forward to serving you again in the future.
We don't accept any items that have been washed, worn, or no tags. Returns labels back to the manufacturer are consumed by the customer.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To initiate a return request for a refund (Click Here)